[Podcast] Quality improvement activities for a GP practice

patient outcomes

In this podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Narelle Davidson (Area Manager at National Skin Cancer Centres) about how to elevate the quality improvement strategies in your general practice to improve patient outcomes and deliver the best possible medical care.
Continue reading “[Podcast] Quality improvement activities for a GP practice”

[Podcast] CPD Home explained: Changes to CPD in 2023

CPD Home

CPD accreditation is changing for doctors from 2023. In the podcast below, Paul Elmslie (Founder & CEO, HealthCert Education) and Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) explain the upcoming changes and what doctors need to do to prepare. Continue reading “[Podcast] CPD Home explained: Changes to CPD in 2023”

[Podcast] How to implement a patient recall policy

patient recall

In this podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Narelle Davidson (Area Manager at National Skin Cancer Centres) about how to implement a patient recall policy through the effective use of your existing medical software to ensure repeat patient visits.
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[Podcast] How doctors’ percentage fees affect their income

percentage fees

Do doctors’ percentage fees actually matter? In this latest episode of the HealthCert Education podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Matt Woollard (Business Director, National Skin Cancer Centres) about how doctors’ percentage fee structures affect the income of both doctors and medical practices. Continue reading “[Podcast] How doctors’ percentage fees affect their income”

[Podcast] The Practice Manager’s impact on the clinic’s performance

Practice Manager

In this latest episode of the HealthCert Education podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Mark Lindley (Head of People & Culture, National Skin Cancer Centres) about the role of a Practice Manager in a medical clinic.
Continue reading “[Podcast] The Practice Manager’s impact on the clinic’s performance”

[Podcast] Medicare billing & records | Conversations with Prof David Wilkinson

Medicare billing

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Matt Woollard (Director of Business Development in Operations, National Skin Cancer Centres) about how to manage Medicare billing and records in a medical practice. Continue reading “[Podcast] Medicare billing & records | Conversations with Prof David Wilkinson”

[Podcast] Recruiting staff for your medical practice | Conversations with Prof David Wilkinson

recruiting staff

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Mark Lindley (Head of People & Culture, National Skin Cancer Centres) about how to recruit staff for your medical practice. Continue reading “[Podcast] Recruiting staff for your medical practice | Conversations with Prof David Wilkinson”

[Podcast] Managing poor staff performance | Conversations with Prof David Wilkinson

poor staff performance

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Prof David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Mark Lindley (Head of People & Culture at National Skin Cancer Centres) about managing poor staff performance in a medical practice. Continue reading “[Podcast] Managing poor staff performance | Conversations with Prof David Wilkinson”

[Podcast] Managing challenges in busy medical practices | Conversations with Prof David Wilkinson

medical practices

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Paul Elmslie (Founder and CEO of HealthCert Education and National Skin Cancer Centres) to explore some of the challenges faced by medical practice owners and managers. Continue reading “[Podcast] Managing challenges in busy medical practices | Conversations with Prof David Wilkinson”

[Podcast] Managing staff challenges in a medical practice | Conversations with Prof David Wilkinson

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Professor David Wilkinson (Deputy Vice-Chancellor at Macquarie University) speaks with Mark Lindley (Head of People & Culture, National Skin Cancer Centres) about dealing with staff challenges, disruptions and issues in a medical practice. Continue reading “[Podcast] Managing staff challenges in a medical practice | Conversations with Prof David Wilkinson”