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[Podcast] The Practice Manager’s impact on the clinic’s performance

In this latest episode of the HealthCert Education podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Mark Lindley (Head of People & Culture, National Skin Cancer Centres) about the role of a Practice Manager in a medical clinic.

Listen to the full podcast now:

In this insightful podcast, Mark speaks about the impact a Practice Manager can have on a clinic’s operations and culture.

He looks at how to recruit a Practice Manager for your clinic and the key areas to look for in a good Practice Manager, helping to streamline your operations and support your clinic to deliver the best patient experience.

In addition, the podcast explores how you can identify when your Practice Manager is the “wrong fit” for the clinic.

Mark further speaks about how doctors can optimise their relationship with their Practice Manager.

Hear all this and much more in the full podcast above.

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